New Day Rehab Center, Inc., its facilities, subsidiaries, and all associates strive to ensure that all verbal, written, and electronic health information of persons served is protected, securely utilized, and securely transferred for the purpose of obtaining payment for treatment, evaluating the quality of care received, and for other administrative and operational purposes in a manner that protects the individual’s right to confidentiality and privacy.
NEW DAY REHAB CENTER, INC. PHI AND RESPONSIBILITY
The law requires that the company maintain the privacy of your health information; give you provisions with notice of our legal duties and privacy practices with respect to your PHI; and notify you following a breach of an unsecured PHI related to you. New Day Rehab Center is required to abide by the terms of this Notice of Privacy Practices.
CONFIDENTIALITY OF ALCOHOL AND DRUG ABUSE RECORDS
Confidentiality is a priority
Federal law and regulations stipulate that we protect the confidentiality of alcohol and drug abuse patient records submitted to us. It is a general rule that we do not disclose to a person outside the treatment center that you are a patient of the treatment center, or disclose any information identifying you as an alcohol or drug abuser unless:
- You provide a written consent,
- The disclosure is allowed by a court order,
- The disclosure is made to medical personnel in a medical emergency or to qualified personnel for research, audit, or program evaluation.
Violation of the Federal law and regulations by the treatment center is a crime. Suspected violations may be reported to appropriate authorities in accordance with Federal regulations.
See 42 U.S.C. 290dd-3 and 42 U.S.C 290ee-3 for Federal law and 42 CFR part 2 for Federal regulations.
USES AND DISCLOSURES
Disclosures and uses of your PHI may be authorized, permitted, and required. We use and disclose your PHI in certain ways as described in the following categories:
New Day Rehab Center, Inc. Personnel and Treatment Team. New Day Rehab Center may use or disclose information between or among personnel necessitating information in connection with their obligations that arise out of the provision of diagnosis, treatment, or referral for treatment of alcohol or drug abuse.
Billing and Payment. New Day Rehab Center, Inc. may disclose your information to your insurance provider for the sake of determining payment for services provided or for the purpose of your reimbursement for any payments made to us. We may also use your information to bill for treatment.
New Day Rehab Center, Inc. Operations. The Company may use or disclose your information to manage treatment and ensure quality in the services it provides. This would mean that any information that identifies you may be removed and that your health case may be used for learning and quality assurance purposes within the Company’s healthcare procedures.
The Company may also use or disclose your information to provide you with alternative treatment options.
Communication. The Company may use or disclose your information in order to contact you for any reason.
Authorized Representative/Individual. If you choose to give permission to a friend, family member, or institution to receive or manage your PHI, or have already done so, the Company may use or disclose your information to that third party if necessary or upon request.
Research. The Company may use or disclose your information for the purpose of performing developmental research.
Compliance with the Law. New Day Rehab Center and associates may use or disclose your information for any reason required by federal or state law.
Health and Safety of Persons. In the event of a potential danger to your health or the health of any other person, the Company is permitted by law to use or disclose your information to prevent said detriment.
Optional Cases. If you give us written authorization, we may use or disclose your information in the following cases: 1. Marketing Purposes 2. Sale of Your Information 3. Uses or Disclosures of Psychotherapy Notes 4. Any Other Choices You Wish to Make in Using or Disclosing Your PHI
- If you are a registered tissue or organ donor, the Company may disclose your information to organizations for this purpose.
- If you are in active military or are a veteran, the Company may disclose your information to military organizations for any necessary reason.
- The Company may use or disclose your information for worker’s compensation claims.
- The Company may use or disclose your information for public health activities.
- If the government requests your information for health oversight reasons, the Company may use or disclose your information to the appropriate agency.
- In the midst of lawsuits or disputes, the Company may use or disclose your information upon court request.
- If a law enforcement official requests your information with government approval, the Company may use or disclose your information to them.
- The Company may use or disclose information to coroners, medical examiners, or funeral directors in the event of the death of an individual.
- The Company may release your information to national or federal security officials if authorized by law.
- If you are an inmate, upon authorized request, the Company may disclose your information to the correctional institute when necessary.
COMPANY RIGHT TO POLICY CHANGE
As New Day Rehab Center, Inc. endeavours to give you the best level of treatment, our desire is that you are aware of your rights when it comes to your health information. The following section explains your rights and some of our responsibilities to help you here at New Day Rehab Center.
YOUR RIGHT TO LIMITS OF DISCLOSURE
You have the right to request limitations on the amount or type of health information we utilize related to treatment, payment, or facility operations. The Company reserves the right to accept or decline these requests as the law does not require provision. All requests must be submitted in writing and must include 1) type and description of information and 2) your decision to limit use, disclosure, or both. We will decide on a response based on Company necessity.
YOUR RIGHT TO NOTICE
YOUR RIGHT OF ACCESS TO INSPECT AND COPY
Except under certain circumstances, you have the right to inspect and copy your PHI, and we are required to provide you access to such PHI for inspection and copying within 30 days after receipt of your request (with up to a 30-day extension if needed). Upon receiving an inquiry for PHI from you, we may charge you a cost-based rate for copying and mailing.
YOUR RIGHT TO CORRECT YOUR MEDICAL RECORDS
If there are any discrepancies in your personal health information, you have the right to request a correction. The Company reserves the right to accept or decline these requests as the law does not require provision. The Company will decide on a response based on authorization and the reason you give for the correction.
YOUR RIGHT TO VIEW PHI DISCLOSURE RECORDS
The law provides you with the right to request a free register of all instances in which your PHI was disclosed within the immediately preceding calendar year for the purpose of direct marketing, with a few exceptions. These exceptions include 1) any information shared with the Company’s direct personnel for the purpose of treatment, payment, or facility operations and 2) any prior disclosures made directly to you. Consecutive requests in the same calendar year are subject to pricing. All requests must be submitted in writing.
YOUR OUT-OF-POCKET PAYMENTS RIGHTS
In situations in which you pay out-of-pocket for services provided by the Company, you have the right to request restriction on our disclosure of payment information to your health plan provider. Your request must be submitted in writing.
YOUR RIGHT TO CONFIDENTIAL COMMUNICATIONS
You reserve the right to request that the Company communicates with you about your PHI and health matters through traditional, alternative, or preferred methods or locations. Your request must be communicated through writing and must specify the desired means or location. The Company will meet all reasonable inquiries adhering to our responsibility to ensure that your PHI is adequately secure.
YOUR RIGHT TO NOTIFICATION OF A BREACH
In the event that there is a suspected breach in your personal health information, you have the right to receive notice from the Company as it is required by law.
YOUR RIGHT TO VOICE COMPLAINTS
In the event that you suspect that your privacy rights have been violated, you may file a complaint with the Company or the U.S. Department of Health and Human Services. Complaints directed to the Company must be submitted in writing and addressed to the Company’s Privacy Officer. Individuals filing complaints will not be penalized nor retaliated against for filing a complaint.